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The Village: Frequently Asked QuestionsTHE APPLICATION PROCESSHow do I apply for housing at The Village? Please go to our waitlist page and add yourself. From there we will contact you to select a space. How will I be informed/updated regarding my Housing process? You will be contacted via email or phone. We may also call you for a personalized consultation regarding space assignment. We will explain the housing process and payment that is needed to reserve a space. What if I’m having issues with my UCSD E-Mail account? Please visit or contact ACS. I just got off the phone with my friendly Leasing Consultant from the Village and completed the personalized consultation and selected a space. Is there anything else that I need to do? There is one more thing: you will receive a follow up email that will provide brief instructions on how to confirm your space assignment. What if I want to cancel my housing after I have received my space assignment? If you decide to cancel after you have been assigned your space, you will be charged a fee of $250. This is deducted from your prepayment. Will I be contacted if bed spaces are no longer available? Yes, we will notify you of this via email along with instructions regarding the waitlist process. I heard that the transfer students at The Village will be offered a two year guarantee. Is this correct? Although a two year guarantee is not available, we are considering options to extend housing contracts for current and future residents of the Village. Please stay tuned. PAYMENTSPrepayment, how does it work? Your prepayment is not a deposit, but it is calculated as part of your total contract expense. The Prepayment must be submitted, including the completion of the other steps in the Housing Reservation process in order to reserve a space. Can I use financial Aid? Not for the prepayment. Your prepayment must be made separately. We urge you to check with the folks at Financial Aid regarding possible reimbursement to you of this expense. SPACE ASSIGNMENT/ROOMMATESWhen will I be notified of my space assignment and roommate(s)? You will be assigned a space during your personalized consultation with a Village Leasing Consultant. Roommate information will be available on-line once your space is confirmed. How are roommates assigned? Assignments are based on space availability by college and by gender. What should I do if my friend and I want to room together? We will accommodate roommate requests but certain conditions do apply, so please call us for details. MOVE-IN INFORMATION/WHAT TO BRINGWhen can I move in? You will be assigned a Move-In Date and Time which you will be able to view on-line. What should I bring? While this is not a complete list of everything you will need while living on campus, here is a list of items to get you started:
AMENITIES/SERVICES/ACCOMMODATIONSHow can I get phone service? You may want to consider cellular phone service for your primary line. Less than one third of our residents subscribe to a land line. If you would like to make arrangements for regular telephone service, you will need to make arrangements with a local phone company. If you want a phone and answering machine, be sure to bring them with you. If I don’t bring a computer, am I at a disadvantage? Having your own computer would be more convenient; however, computer labs are available throughout campus. Printing is also available. Please check http://www-act.ucsd.edu/maps/ to locate computer labs on campus. Having a laptop is strongly encouraged for space savings and the fact that there will be wireless internet access in this community. What kind of furniture should I bring? None. Apartments are fully furnished. Check out our virtual tour at http://hdh.ucsd.edu/thevillage/tour.asp. Where can I do my laundry? Washers and dryers are conveniently located in buildings 1 and 3 of Phase 1. Will housekeeping clean my space? Residents are responsible for the cleaning of their private sleeping areas and the common areas within their apartments. What if I am an eligible person with a disability and I need Housing accommodations? As a UCSD member with a dependent disability, you may be eligible to receive accommodations in your housing assignment. You will be required to initially complete and refer, to a certifying professional, the Housing Services Clinical Documentation For Accommodation Form. Once completed and returned, the accommodation documentation will be reviewed. This documentation and appropriate recommendations will be maintained by the Residence Life Liaison. When you are contacted for an assignment, the professional staff will work to ensure that all reasonable accommodations are met prior to move-in. Please contact Windi Sasaki, Residence Life Liaison at 858.822.1782 to receive more information about this process. TRANSPORTATIONHow can I get around campus? Transportation and Parking Services offers numerous free campus shuttles to help students get around, both on and off campus. Should I bring a car to campus? As part of our sustainable efforts in this new community, we are encouraging residents NOT to bring a car. There are no parking stalls or structures designated for the Village for this purpose. If you absolutely must bring a car, please be aware that there is limited student parking available for a charge. Please review the campus map for the nearest parking structure locations. If you are interested in alternate modes of transportation you can get a free bus sticker at the UCSD parking office. You can get free rides from UCSD to UTC, Downtown San Diego, Downtown La Jolla, Mission Valley, Mira Mesa, to the nearest Amtrak station in Solana Beach, and other areas. For more detailed information please visit the Parking and Transportation website at http://parking.ucsd.edu. APARTMENT RELATED QUESTIONSDo we have our own bathrooms? You will share bathrooms with apartmentmates. Water closets and shower stalls are separated and confined for privacy. Please check our layouts to see what your sharing experience may be like. What is included in the apartment kitchens? Apartment kitchens have a refrigerator, microwave, sink with garbage disposal, full size electric stove and plenty of counter and storage space. Please make plans with your apartmentmates to bring dishtowels, dishes, pots and pans. Can I stay on campus during Winter or Spring Break? Yes. Your Rental Agreement is for the academic year with a start date of September 19, 2009 and an end date of June 12th, 2010. Do I need renters' insurance while living on campus? If you are still under your family insurance plan, check to see if their homeowner's policy covers you while you are here at UC San Diego. You may need extra coverage for computers, jewelry, personal liability, etc. If you are not covered, we recommend you look into renters' insurance. If you need personal property insurance, please contact the National Student Services Incorporated company. NSSI specializes in student personal property insurance. Please note: The Village, the University, or the Regents, its employees or agents do not endorse the above insurance provider and you are encouraged to seek assistance regarding appropriate coverage. This is provided simply as informational only. GENERAL HOUSING QUESTIONSIs there co-ed housing? Space assignments are made based on college and by gender. Apartment occupants will consist of one gender, while each floor will be co-ed. Can I visit the apartments before I move in? Yes, you can, although you may not be able to view the specific apartment you are interested in as it may be occupied. We do have a model apartment for you to tour. Tours are available by appointment. Please call us at 858-534-9380. We do recommend you check out our virtual tour and familiarize yourself with the floor plans. If parents come to visit, where can they stay? La Jolla offers many hotels in the immediate area of campus. The Marriott, Radisson, and Hyatt have locations near the campus. What do I do if something in my room breaks or does not work? If there are any facilities concerns call maintenance at 858-534-2600. STUDENT IDDo I need to carry around my Student ID? Student ID’s are your main access to your apartment door, meal points, Triton Cash and many other handy things. Where do I pick up my Student ID? If you did not get your UCSD ID at Orientation or in your move in packet, please go to the Student Business Services Office located in the new Student Services Complex behind Price Center (Hours: Mon-Fri, 8am-4:30pm). I lost my Student ID. How do I get a new one? Replacement Student ID cards can be purchased at the Student Business Services Office located in the new Student Services Complex behind Price Center (Hours: Mon-Fri, 8am- 4:30pm). Your new ID card will cost $15. HOUSING CANCELLATIONWhat if I move in and do not like it? We encourage you to first contact our Residence Life Office or Leasing Team, to resolve any concerns. There are many staff members on hand to assist you in adjusting to life on campus. If you truly wish to leave our program, we offer every incoming student our "Satisfaction First" guarantee. If you move in and find our program doesn't work for any reason -- FROM MOVE-IN to 4PM on the third day -- you may cancel your housing contract, move-out, and you will only be charged $100. What if my Admission is rescinded? You will have up until the day before Move-In day to receive your Prepayment of $650, less $100 fee. If for any reason your admission is rescinded upon the contract start date or beyond, you will receive your Prepayment of $650, less $100 after you move out; the contract will terminate and rent responsibility will end on the date that you move out. All rent paid for the duration of your stay will remain with the University. DINING PLANHow does the dining program work? Included in the cost of your Housing contract there is a Meal Plan (Dining Dollars). It functions just like a declining balance bankcard where you can go to any of the 12 Housing and Dining locations that we operate between the hours of 7:00am and 1:00am. The items are rung up, your student ID card is swiped, and the amount is debited. Your remaining balance is displayed after each use. You can choose between meal plan options; the base plan or the buy up plan. Can I change or cancel my dining plan? Our Housing and Dining plan is a comprehensive room and board program. The Dining Plan cannot be dropped, refunded, or transferred to Triton Cash. You do have the “Buy Up” option for meal points, please check http://hdh.ucsd.edu/diningplan/buyup.asp for further information. Where can I eat? The first meal begins your first Saturday at dinner. You may eat at any of the cafeterias and restaurants across campus. (Please note that the Price Center restaurants do not take meal plan points, but will take Triton Cash). I need groceries. Where can I go? We proudly offer our own Village Place and Market in building 3, where you can purchase fresh food and ready-made food. We accept meal points too! You can also check out the grocery shops on campus which also accept meal points. Nearby grocery stores (all within 1-3 miles) include Ralph's, Whole Foods, Trader Joe's, Vons and Bristol Farms. (Note: Do Not Send Anything To Your Mailing Address At The Village Until You Receive Further Notification To Do So On Our Website. If You Do, You Face A Very Good Chance Of Your Mail And/Or Packages Becoming Lost) What is my mailing address? Legal Name (used in your Housing Contract) How do I send and receive mail and packages? Outgoing letters can be mailed at the Post Office located at the Price Center extension (next to Burger King) and at mailboxes throughout campus (check individual boxes for pick up times). Parcels sent to students by UPS, Federal Express, DHL, Airborne Express, CA Overnight and florists are delivered directly to the Residence Life Office. When a student receives this type of parcel, an E-Mail notification will be sent to their UCSD account indicating where to pick it up. All letters and packages must be addressed with a complete LEGAL name (no nicknames) and address (including box number) or delivery will be delayed. WAITLIST/RETURNING TRANSFERSI am a returning transfer student and would like a space at The Village. How do I go about this? New Transfer Students will have 1st priority, after which, we will continue with Returning Transfer students. You may apply to the waitlist and we will offer space as it is available. How long will I be on the wait list? The waitlist continues throughout the school year. Vacancies may arise at any time, up until move-in day. We always go back to our waitlist to fill any future vacancies. Do you have other options for housing for returning transfer students? UC San Diego has resources such as the Off-Campus Housing and the Student Commuter Services department at http://offcampushousing.ucsd.edu/ to help with rentals and roommate finding services. |
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