Hospitality Express Policies
HOURS The Sales Office is open Monday through Friday, 8 am to 4:30 pm. We are closed on University holidays.
Service Hours of Operation are Monday through Sunday, 7 am to 6 pm. We are closed on University Holidays. Please contact UC San Diego Catering Sales for special events outside our normal hours of operation.
MINIMUM ORDER Hospitality Express does not accept orders for less than $40 worth of food and beverage.
EXTRA TRIPS Unscheduled trips will incur an extra $10/per trip fee.
BOOK EARLY Hospitality Express may sell out when maximum capacity is reached. We recommend booking as early as possible. All orders must be placed at least three (3) business days before an event.
| Event Day |
Order By |
| Monday |
Wednesday 5pm (week prior) |
| Tuesday |
Thursday 5pm (week prior) |
| Wednesday |
Friday 5pm (week prior) |
| Thursday |
Monday 5pm (same week) |
| Friday |
Tuesday 5pm (same week) |
Last minute orders may be accepted with the following penalties:
- within 2 Business Days, 10% of total will be charged
- within 1 Business Day, 25% of total will be charged
These fees also apply to all changes within those time periods.
MINIMUM QUANTITIES Please note that many menu items have a minimum quantity requirement.
GUARANTEED ATTENDANCE Guaranteed guest count must be submitted no later than three (3) business days prior to your event. This number cannot be reduced.
CANCELLATIONS Cancellations made less than 3 business days of the event will be charged the full invoice amount. Events larger than 100 guests may incur an additional fee.
PAYMENTS We accept Visa, MasterCard, cash and checks or money orders made payable to “UC Regents”. Please mail to: UC San Diego Catering, 9500 Gilman Drive, La Jolla, CA 92093-0028.
UC San Diego Catering events at the Scripps Institution of Oceanography will incur a 15% surcharge on food and beverage if paid by Visa, MasterCard, Cash or check.
PRICING AND AVAILABILITY All prices are subject to change. Due to seasonality, certain items may not be available.
SPECIAL REQUESTS Please contact your sales professional at 858.534.3688.
| UC San Diego Departments |
Hospitality Express accepts index numbers from University departments and student organizations. Sales tax is not charged when an index number is provided for full payment of an event.
If you charge the expense(s)/entertainment expense(s) to an index, you are required to maintain accountability in line with UC San Diego policy on University sponsored entertainment. Read the guidelines at this link for assistance: http://blink.ucsd.edu/Blink/External/Topics/How_To/0,1260,12483,00.html |
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